Job Description

Rapid Response Support Worker

Location: Community based with some office-based working on occasion
Salary: £27,800 per annum
Duration: 6 month Fixed Term (may be extended to permanent at end of term)
Working Hours: 36 hours per week, across 5 days, Monday to Sunday

Purpose of the Role:

The Rapid Response Support Service is a specialist team providing high-quality, flexible support to new and existing clients in their own homes, hospitals, or other care environments, including those with complex needs. As a highly skilled team member, you will play a key role in establishing new care packages, facilitating smooth transitions, and delivering tailored support to existing clients. You will be available to respond swiftly to care needs across your designated area during your contracted hours.

A core function of the role is working closely with Office Managers and the wider Specialist Services team to support the assessment and initiation of new care packages in the community. You will work directly with clients during their initial period with the service, completing shifts yourself to gain a full and thorough understanding of their needs. This in depth knowledge will enable you to expertly introduce and guide the development of a long term, stable care team for each client.

Additionally, you will also serve as a valuable resource across the service acting as a trusted and reliable outreach and emergency support mechanism for other care packages, helping to maintain consistency, quality, and responsiveness throughout the service.

What’s in It for You?

✨ 25 days annual leave + 8 bank holidays
✨ A 'Me Day' – an extra day off + £20 to treat yourself
✨ Ongoing support and development, with accredited training
✨ Health & Wellbeing Programme
✨ Discounted shopping & services platforms
✨ Free eye care vouchers
✨ Free DBS check
✨ Company Pension Scheme
✨ Longevity Service Awards
✨ Fun social events (Christmas & Summer parties!)

How to Apply:

If you’re ready to launch your Rapid Response Support Worker career in a dynamic and supportive environment, apply now!